OpenAI announced the addition of product recommendations on ChatGPT when users implied shopping intent in their queries. ChatGPT Agent functions by using a text-based browser to find information related to the action requested by the user. The new feature enables the chatbot to start and complete tasks on behalf of the user with minimal input. However, it was labeled underwhelming by some users due its performance shortly after its release. It is now available to both paying and non-paying ChatGPT users, with usage limitations of course.
- OpenAI announced the addition of product recommendations on ChatGPT when users implied shopping intent in their queries.
- The Pro launch coincided with the release of the o1 model, providing unlimited access to o1 and advanced voice mode.
- Despite decades of using AI, Wall Street professionals report that consistently beating the market with AI, including recent large language models, is challenging due to limited and noisy financial data.
- The language models used in ChatGPT are specifically optimized for dialogue and were trained using reinforcement learning from human feedback (RLHF).
- Advanced voice mode enables ChatGPT users to have more natural-sounding conversations when interacting with the chatbot.
OpenAI o1 Model Family Announcement (September
Instead of a list of websites, though, it’ll provide users with a simple list of answers. It can also be fine-tuned for specific use cases such as legal documents or medical records, where the model is trained on domain-specific data. It can translate a piece of text into different languages, summarize several pages of text into a paragraph, finish a partially complete sentence, generate dialogue and more. Prior to ChatGPT, OpenAI launched several products, including automatic speech recognition software Whisper, and DALL-E, an AI art generator that can produce images based on text prompts.
Help With Customer Service
ChatGPT shows inconsistent responses, lack of specificity, lack of control over patient data, and a limited ability to take additional context (such as regional variations) into consideration. The chatbot technology can improve security by cyber defense automation, threat intelligence, attack identification, and reporting. In July 2024, Futurism reported that GPT-4o in ChatGPT would sometimes link “scam news sites that deluge the user with fake software updates and virus warnings”; these pop-ups can be used to coerce users into downloading malware or potentially unwanted programs. In an industry survey, cybersecurity professionals argued that it was attributable to cybercriminals’ increased use of generative artificial intelligence (including ChatGPT). Chris Granatino, a librarian at Seattle University, noted that while ChatGPT can generate content that seemingly includes legitimate citations, in most cases those citations are not real or largely incorrect.
In The Atlantic magazine’s “Breakthroughs of the Year” for 2022, Derek Thompson included ChatGPT as part of “the generative-AI eruption” that “may change our mind about how we work, how we think, and what human creativity is”. Like GPT-5, it comes with a “Thinking” mode for complex problem-solving and an “Instant” mode for fast responses. GPT-5 was launched on August 7, 2025, and is publicly accessible through ChatGPT, Microsoft Copilot, and via OpenAI’s API.
Who Created ChatGPT?
- The GPT Store allows users to share their customized GPT models with others.
- In July 2025, OpenAI released ChatGPT agent, an AI agent that can perform multi-step tasks.
- The new feature enables the chatbot to start and complete tasks on behalf of the user with minimal input.
- But it’s OpenAI’s plan to launch AI agents in 2025 that could bring it close to its ultimate goal of achieving artificial general intelligence (AGI), where a machine can behave and perform actions the way humans can.
- By January 2023, ChatGPT had become the fastest-growing consumer software application in history, gaining over 100 million users in two months.
- Samantha Lock of The Guardian noted that it was able to generate “impressively detailed” and “human-like” text.
OpenAI acknowledged that there have been “instances where our 4o model fell short in recognizing signs of delusion or emotional dependency”, and reported that it is working to improve safety. The user can interrupt tasks or provide additional instructions as needed. In July 2025, OpenAI released ChatGPT agent, an AI agent that can perform multi-step tasks. It is capable of writing software, answering codebase questions, running tests, and proposing pull requests. According to TechCrunch, it is a service based on o3 that combines advanced reasoning and web search capabilities to make comprehensive reports within 5 to 30 minutes. This tool allows a user to customize ChatGPT’s behavior for a specific use case.
Between March and April 2023, Il Foglio published one ChatGPT-generated article a day on its website, hosting a special contest for its readers in the process. In December 2022, the question-and-answer website Stack Overflow banned the use of ChatGPT for generating answers to questions, citing the factually ambiguous nature of its responses. ChatGPT was able in 2023 to provide useful code for solving numerical algorithms in limited cases. Another study, focused on the performance of GPT-3.5 and GPT-4 between March and June 2024, found that performance on objective tasks like identifying prime numbers and generating executable code was highly variable. It found that 52% of the responses contained inaccuracies and 77% were verbose. One study analyzed ChatGPT’s responses to 517 questions about software engineering or computer programming posed on Stack Overflow for correctness, consistency, comprehensiveness, and concision.
Notable ChatGPT Updates
Shortly after the bug was fixed, users could not see their conversation history. One such workaround, popularized on Reddit in early 2023, involved making ChatGPT assume the persona of “DAN” (an acronym for “Do Anything Now”), instructing the chatbot that DAN answers queries that would otherwise be rejected by the content policy. Despite this, users may “jailbreak” ChatGPT with prompt engineering techniques to bypass these restrictions.
OpenAI announced group chats as a ChatGPT feature, allowing users in select regions to collaborate with each other — and with the AI — in a shared conversation for planning, decision-making or working through ideas. In fact, many users have reported instances of GPT-5 making simple mistakes. Despite these clear advances compared to prior models, GPT-5 is still susceptible to the same problems that plagued its predecessors. The release of GPT-5 provides a sizable update to previous models, at least on paper. OpenAI claims that GPT-5 outperforms past models in math, real-world coding, multimodal understanding and health knowledge, and is also less likely to hallucinate or make false claims.
Robin Bauwens, an assistant professor at Tilburg University, found that a ChatGPT-generated peer review report on his article mentioned nonexistent studies. In January 2023, Science “completely banned” LLM-generated text in all its journals; however, this policy was just to give the community time to decide what acceptable use looks like. ChatGPT has been used to generate introductory sections and abstracts for scientific articles. Andrew Ng argued that “it’s a mistake to fall for the doomsday hype on AI—and that regulators who do will only benefit vested interests.” Yann LeCun dismissed doomsday warnings of AI-powered misinformation and existential threats to the human race. Juergen Schmidhuber said that in 95% of cases, AI research is about making “human lives longer and healthier and easier.” He added that while AI can be used by bad actors, it “can also be used against the bad actors”.
GPT-4 General Availability (July
It’s capable of carrying on conversations with human users and generating a wide range of text outputs including recipes, computer code, essays and personal letters. ChatGPT is an artificial intelligence chatbot capable of having conversations with people and generating unique, human-like text responses. ChatGPT and other conversational AI models have generated a lot of buzz in the customer service space, offering a way to automate responses to customer queries as opposed to relying on a human agent. The GPT in ChatGPT stands for “general pre-trained transformer,” which is a language model that uses deep learning and natural language processing to generate natural, human-like text based on a given text input.
OpenAI collects data from ChatGPT users to further train and fine-tune its services. OpenAI’s outsourcing partner was Sama, a training-data company based in San Francisco, California. ChatGPT is based on GPT foundation models that have been fine-tuned for conversational assistance. The ethics of its development, particularly the use of copyrighted content as training data, have also drawn controversy.
Expansion of Advanced Voice Mode to Browsers (November
And it has affected how everyday people experience the internet in “profound ways,” according to Raghu Ravinutala, the co-founder and CEO of customer experience startup Yellow.ai. OpenAI, an AI research company based in San Francisco, created ChatGPT, releasing it publicly on November 30, 2022. In order to sift through terabytes of internet data and transform that into a text response, ChatGPT uses a technique called transformer architecture (hence the “T” in its name). Here’s how it works, its use cases, how to access it, its limitations, notable updates and future outlook.
How does ChatGPT work?
In March 2025, OpenAI updated ChatGPT to generate images using GPT-4o instead of DALL-E. It allows ChatGPT to search the web in an attempt to make more accurate and up-to-date responses. This includes both plugins made by OpenAI, such as web browsing and code interpretation, and external plugins from developers such as Expedia, OpenTable, Zapier, Shopify, Slack, and Wolfram.
Users can upvote or downvote responses they receive from ChatGPT and fill in a text field with additional feedback. The laborers were exposed to toxic and traumatic content; one worker described the assignment as “torture”. To build a safety system against harmful content (e.g., sexual abuse, violence, racism, sexism), OpenAI used outsourced Kenyan workers earning around $1.32 to $2 per hour to label such content. In the case of supervised learning, the trainers acted as both the user and the AI assistant. The fine-tuning process involved supervised learning and reinforcement learning from human feedback (RLHF). These issues have led to its use being restricted in some workplaces and educational institutions and have prompted widespread calls for the regulation of artificial intelligence.
As of July 2025, Science expects authors to release in full how AI-generated content is used and made in their work. Geoffrey Hinton, one of the “fathers of AI”, voiced concerns that future AI systems may surpass human intelligence. Over 20,000 signatories including Yoshua Bengio, Elon Musk, and Apple co-founder Steve Wozniak, signed a March 2023 open letter calling for an immediate pause of giant AI experiments like ChatGPT, citing “profound risks to society and humanity”. OpenAI said it has taken steps to effectively clarify and address the issues raised; an age verification tool was implemented to ensure users are at least 13 years old.
App support
ChatGPT Team lets companies create shared workspaces with settings that apply to all users, as well as the ability to share proprietary data sets. OpenAI initially released this feature to users who pay for the Plus, Team or Enterprise plan. The plan costs $200 per month and gives users access to Open AI o1, o1-mini, GPT-4o and advanced voice mode. OpenAI announces the ChatGPT Pro plan, a new premium plan for ChatGPT users to access even more features. Through the partnership, ChatGPT users will be able to find products sold by Walmart and complete entire purchases without leaving the chatbot’s interface. The partnership also involves Intuit deepening its use of OpenAI’s frontier models to support a range of use cases on its platform, including powering pin-up casino india select AI agents and improving employee productivity at Intuit.